Legal
Terms of Service
Last updated:
By using the John The Aquarist website and purchasing our products, you agree to the following terms and conditions.
Use of the Website
You may use this website for lawful purposes only. You agree not to misuse the site, attempt to gain unauthorised access, or engage in any activity that disrupts the service.
Orders and Payment
All orders are subject to availability and confirmation. Prices are displayed in your selected currency and are inclusive of applicable taxes. We reserve the right to cancel orders in the event of pricing errors or stock unavailability.
Shipping and Delivery
We aim to dispatch orders within 2 business days. Delivery times vary by destination. We are not responsible for delays caused by customs or third-party carriers.
Returns and Refunds
If you are not satisfied with your purchase, contact us within 14 days of delivery. Products must be returned in their original condition. Refunds are processed within 5–10 business days of receiving the return.
Intellectual Property
All content on this website — including text, images, logos, and product formulations — is the intellectual property of John The Aquarist and may not be reproduced without written permission.
Limitation of Liability
John The Aquarist is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the value of the order in question.
Changes to Terms
We reserve the right to update these terms at any time. Continued use of the website after changes constitutes acceptance of the revised terms.
Contact
For any questions regarding these terms, contact us at [email protected].